Neurodiversity and Generative AI

Could Generative AI be used to assist those who have executive functioning issues? By adding personalized data and tracking ongoing conversations Generative AI may offer an ongoing level of support to the neurodivergent community.

Like many I’ve been looking into Generative IA (GenAI) and what practical uses the technology offers today. Particularly from a business lens. If you’re not familiar with the term Generative AI you may be familiar with some popular applications that use it. The primary technology being used to drive Generative AI are Large Language Models (LLMs). This is the technology behind tools like ChatGPT and Midjourney.

As I’m diving into the current state of LLMs, I’m intrigued by the solutions emerging by hacking the tools and enhancing the models. There are countless articles that talk about how to get more accurate results from tools like ChatGPT. Essentially warming them up to fine tune the results. These are strategies designed to get around the fact that the current models have low accuracy rates (GPT 3 ~60%) and are known to make up content. While the next generation of LLMs are reporting significantly higher accuracy rates, this is still an emerging technology.

New solutions being released use similar strategies to provide a level of customization and specialized accuracy on top of pre-built LLMs. For example, Amazon Bedrock allows you to add your own data to a foundational model (a LLM) to customize and refine the results. With the accessibility of customization solutions I’m seeing new uses for GenAI and LLMs that go beyond the novelty in the current tools. One of the areas I’ve been exploring is personalization in the eCommerce space. Without diving deeper into eCommerce, my ideations have spawned an offshoot. Digital assistants to provide on going context as a support mechanism.

Like many other autistic and neurodivergent folks I struggle with executive functioning. At it’s simplest executive functioning is the ability to plan, meet goals, and generally stay focused. The following two statements are common for me to say. “Yes I remember that conversation we had in the airport 20 years ago.” And, “no I can’t repeat what I said two minutes ago.” I don’t know how many times a day I walk into a room and forget why I’m there. Or sit down at the computer with a solid purpose and then can’t remember what it was.

GenAI can’t read my mind, yet it may be able to prompt me with possibilities. The options presented would be based on how it tracks my personal context. More importantly it may be able to present me with what I should be doing. Prioritization is another executive function NDs struggle with. If trained on the proper context could GenAI help me determine what I should be doing? Could it help me breakdown what I need to get done into logical tasks and next steps? Can Generative AI become the ride-along coach that helps me navigate a neurotypical world? I don’t know if this will be possible, yet I’m keeping an eye on where it goes.

I’m still cautious of the current tools out there. I’ve been using them for research, but only in areas where I have a solid knowledge base. I always validate the results they give me. I essentially use them to generate basic text I can modify in order to save time. I still use regular internet searches for new topics. I want to know what the sources of information are so I can determine how much I trust them. The current set of tools can be prompted to provide resources, but even then they can invent sources that don’t exist.

This is a space that’s evolving quickly. Some would say too quickly. As I’m working on business use-cases that use GenAI and LLMs, I’ll continue exploring how they can safely be used as ND assistants. No one really knows where it’s going, and it’s worth keeping an eye on. We could see some tangible progress over the next year or two that surprises (and hopefully delights) us all.

Disclosure: I’m a Solution Architect at Amazon Web Services (AWS). This post is not associated with or endorsed by AWS. The opinions and content are purely my own.

Hiding From Autism

I was diagnosed with Autism the day after my 53rd birthday. One reasons it took so long was because when I first learned about Autism in college it was not a diagnosis to seek out. I learned about autism in a psych 101 class and it scared me how many of the symptoms I related to. Like banging your head. I was a headbanger from about 5 until my early 20s. (fill in your own heavy metal joke.) There were other symptoms, but that’s the one that’s stuck with me all these years. But I couldn’t be autistic. The autistic kids in the textbooks and films could barely communicate or interact with people. Then we talked about schizophrenia and some of those symptoms hit home as well. We know now that there’s overlap, but at the time all I knew was that I related to these people and I didn’t want anyone to know. Looking back with what I’ve learned over this last year, I know I masked before then. But I see that as the turning point where the mask became more of a permanent part of daily life.

Letting go of that fear of being labeled autistic was the toughest part of getting diagnosed. It was learning about aspergers that lead me to a more modern understanding of autism and let me look for help. I’m learning to embrace being autistic and have started to bring it up more openly at work. But it’s difficult. In some ways it’s been like going through the stages of grief. I spent decades in denial. At times I got angry with myself, even if I didn’t know why. While I don’t think I did any bargaining, it was depression that lead me down the path to seek help. Having a diagnosis put me in a better place, and I’m still navigating acceptance and what that means.

I don’t wonder what life would have been like if I had been diagnosed all those years ago. I wonder what it would have been like if I had the same understanding of autism back then that I do now.

Autism, Employment, and Dumb Luck

A question on redit recently got me thinking about my history of employment. I’ve been fortunate to stumble into a field that’s allowed me to have a long career. Looking back I realize it could have gone very differently. My early employment was a series of part time or temporary jobs. The few time I had something more permanent or full time it didn’t last long.

I remember one temp job where I had to pick parts. In some ways it was ideal. You got a list of parts and went through the warehouse pulling them together into a tray. You then took the tray to the person who did the assembly. While you were on the floor you could listen to music, had to focus on your list, and be timely. The challenge was that people wanted to socialize. Several of them went to lunch together or wanted to chat on breaks. I ate in my car to avoid people and smiled and nodded during breaks. It wasn’t that they weren’t nice folks, I just didn’t know how to interact with them, and it sent my social anxiety through the roof. After calling in sick for three days straight because I couldn’t cope, they said they couldn’t hold the job for me. I guess we both figured I’d quit.

During that time one of the best temp jobs I’d had was working in a physical file room. They basically stuck me back in a cage with the files. The job consisted of pulling requested files, and re-filing them when they came back. I kept busy and could listen to books-on-tape or music (this was the 90’s). And no one wanted to stop and chat. I got promoted out of the file room. I lasted for a while after that, but eventually that ended as well. Mostly because of the hour plus commute.

I ended up in a temp job at Wells Fargo auditing branch cash drawers. Most of it was done on the computer. And while the people I worked with wanted to chat, they mostly wanted to talk about work. I could do that. I understood the work we did and could talk about it without any problem. It was a temp job and as it wound down they asked me if had another job lined up. When I said no they asked if I could help in another area. “You seem to be pretty good with computer stuff. Another department is using this application called Microsoft Access. Do you think you could figure it out and help us organize X?” I started working with it and learning about database design. They asked me to stay, and I quickly figured out if I kept building them new tools I didn’t have to do the parts of the job I hated. Like making cold calls to customers. They pretty much left me to develop tools and applications. I liked the work. Development was about information and how things connected together. It clicked with my brain and I was good at it.

Towards the end of my first year at Wells they called me into a conference room to meet with a VP from the Bay Area. The bank had to complete Y2K certification. She wanted to know who I was and why was my name associated with three applications listed as mission critical for the certification program. I thought for sure I was going to be fired. Instead I got pulled onto a development team and I officially had a career, not just a job. While I worked hard and always kept learning, I recognize that I got very lucky to find this path. If it hadn’t been for Y2K I may not have had the career I have now. I was also fortunate to have been on a team at Wells that allowed me to learn the social skills I needed in the corporate world. My time at Wells Fargo wasn’t perfect, but it did provide a safe place for me. A lot of people don’t get that opportunity.

I know now that most (all?) of my social anxiety comes from being autistic. Back then I thought I was a horrible person for not being able to connect with my co-workers. That there was something wrong with me. What let me have a career was finding a field that let me leverage how my brain works. I was able to make aspects of my job my special interest, and then turn my special interest in to a craft. I’ve continued to do this throughout my career. Along the way I’ve learned how to socialize at work (about work). I keep most of my non-work related special interests to myself. I don’t hide them. I just don’t go on about them. I’ve developed a work persona that let’s me fit in even when I tend to stand apart. It isn’t perfect, but it works. It also has it’s limitations, but that’s another story.

I’m writing this for a few reasons. One is to track my own self discovery, but the other is in hope that it might help someone else. At the least, I hope you know you’re not alone.

Do Neurodivergents Have Superpowers?

There’s a trope in superhero origin stories. There’s that scene where the hero is tormented by their powers before learning to control them. For example, Superman not being able to control his x-ray vision. Seeing nothing but peoples insides. But eventually he masters his “gifts” and harnesses them for good. Now imagine if he never gained mastery over those gifts. What if he couldn’t control when they were a boon and when they were a torment?

Many folks who are Neurodivergent (ND) will talk about how it gives them superpowers. It’s a way to put a positive spin on our disabilities. And yes, there is truth to the superpowers metaphor for some us. But it’s still a positive spin that doesn’t always reflect reality. This notion of ND superpowers is also controversial in the community. While some are able to harness things like hyper-focus into an asset, others face such severe challenges that they see it as anything but positive.

I myself have referred to autism as giving me superpowers while leaving me vulnerable to kryptonite. While it’s a nice metaphor it isn’t accurate. Superpowers are internal while kryptonite is external. Why not just avoid kryptonite? This is where the metaphor starts to break down. Kryptonite is rare and some of my triggers are all too common. It’s how the outside world gets perceived by my internal wiring that’s the issue. It’s how what in one context is a superpower, in anther context can eat me from the inside. I don’t believe my autism has gotten better or worse over the years. Over time I’ve changed the way I interact with the world. Context and intent make a difference in how the world impacts me.

As an example, my hatred of bars and night clubs isn’t due to my autism getting worse, it’s about the change in my interaction with those environments. When I was in my early 20’s I went to crowded, bright, noisy clubs to drink and dance. Giving into the sensory overload was part of the experience. Plus one for autism. I didn’t have to get high to experience a trip at a night club. But as I got older it became more about hanging out with people. When you try to focus on people and conversations, a crowded, bright, noisy bar is a special type of hell. The environment didn’t changed. My autism didn’t changed. My intent and my context for being there changed.

There’s another place where the kryptonite metaphor is faulty. If you remove the kryptonite, Superman gets better and goes off to save the day. A common element of many NDs is the concept of meltdowns and shutdowns. And you don’t just recover when the trigger is removed. Basically, when you become so overwhelmed by external factors and triggers you enter into one of these states. How meltdowns/shutdowns manifest depends on the individual. My meltdowns are infrequent these days, but tend to look like misplaced anger and frustration. Shutdowns are more common for me. When I go into a shutdown I retract into myself and become almost non-verbal. Once I go into a shutdown I have to ride it out. Once the trigger is removed I will sometimes go into a state of euphoria that looks like recovery. But it doesn’t last long and full recovery can take days. This is one of the things that gets missed by most neurotypicals. The long recovery times.

And recovery times aren’t limited to meltdowns and shutdowns. Masking to fit in can take a large toll as well. Over the years I’ve created a facilitators mask. While building out a full workshop leans into my strengths, facilitating a workshop goes against my true self. I’ve learned how to do it. And do it well. Part of me even enjoys it. But there’s a price. Part of that price is that I lack focus for two to three days afterwards. Some of that time is mental recovery, but much is spent running over every detail of the workshop. I can’t turn it off. I don’t want to get into debates about masking, but it’s worth noting that wearing a mask is a type of trauma for most NDs. You’re putting your mind through something it’s not wired to do. When an athlete pushes their body to the brink they need a proper recovery cycle. When wearing a heavy mask for a prolonged period, I also need a recovery cycle.

There’s nothing wrong with wanting to put a positive spin on things. If we only ever dwell on the negative life can seem pointless. Yet, only looking on the bright side of life does a disservice, as it tends to romanticize disability. Life shouldn’t be an endlessly depressing Morrissey song. Nor should it be a jaunty Monty Python one. But it might just be a 1980s sitcom theme. “You take the good. You take the bad. You take them both, and then you have, the facts of life.”

Thoughts On Neurodiversity And Management

This is a re-posting of an article I wrote on LinkedIn on July 17th. It’s re-posted here as a record of all my thoughts on neurodiveristy in one place.

Diversity in general must be a deliberate effort. This starts at the organizational planning stage. When developing an organizational strategy you need to include diversity as a factor. The same as you would consider different roles and experience levels in your plan. Diversity can be called a “big thing,” and it is. It covers race, gender, sociology-economic background, neurodivergence and more. I’m not qualified to talk about these in detail. So rather than try, I’m going to talk about team diversity in the abstract and then dive into one area that’s close to me. Neurodiversity.

To talk about diversity and leadership I’m going to lean lightly on Nietzsche’s theory of perspectivism. “A thousand goals have there been so far, for there are a thousand peoples. Only the yoke for the thousand necks is still lacking: the one goal is lacking.” Think of diversity as the 1000 perspectives that match those goals. Each brings something rich. As a leader it’s your job to be deliberate in which perspectives have a seat at the table and the role they play. In other words to craft the one goal. It means being thoughtful about what’s needed by the organization. How each perspective supports and enhances the others. Diversity doesn’t happen by talking about it. It happens through thoughtful planning and actions. Too often organizations get caught up in the notion that a role is a cookie cutter. Everyone must fit that shape. The reality is that lot’s of gingerbread people have missing limbs. There is no such thing as a pegacorn (part pegasus, part unicorn). But there are eagles, horses and narwhals. Managing to the cookie cutter is easy. Taking a look at the over all shape of the team and finding the perspectives that fit that shape is hard. Being a leader is hard. I find it sad that so many people, who are otherwise good leaders, choose the easy path of management when it comes to diversity. Be better.

That said, I’m going to pause for a moment to look at Neurodiversity. This is a broad category that includes things like Dyslexia, Attention Deficit Hyperactivity Disorder, (ADHD), Autism Spectrum Disorder (ASD), Obsessive Compulsive Disorder (OCD), Chronic Depression and others. Some estimates claim that between 20% to 25% of the population falls into this category which spans all other diversity categories. I’ve recently discovered that I’m one such person, having been diagnosed with Level 1 ASD (ASD-1). According to the CDC about 1% of the world’s population has autism spectrum disorder. That’s over 75 million people.

What does it mean to have ASD-1? ASD-1 is inclusive of Asperger’s syndrome and has replaced it as a diagnosis. ASD-1 also covers the unofficial term “highly-functional” autism. Beyond that my diagnosis is new and I’m trying to figure it out. I’m still me. Nothing changes that. ASD is and always has been a part of who I am. Only now I have a name to it to start developing mechanisms to help me in areas I struggle with. But in general it does mean a few things. I’m a person with autism. It gives me certain super powers. It makes me vulnerable to types of kryptonite. And it means I’ll never fit the shape of that cookie cutter.
I’ve been fortunate in my 25+ years in technology. For the most part I’ve had leaders who let me stretch and grow my super powers. They exposed me to safe doses of kryptonite and didn’t force me to play with it. They let the job reshape to me instead of insisting that I conform to the shape of the job. To me this is a key aspect of a neurodiversity strategy. Honestly this is good leadership in general. Over time I hope more managers see it this way. Diversity is another factor of organizational strategies. Good leaders leverage it to build stronger teams. This isn’t an alien concept in management. When I was leading my last team I leveraged a tool called strength finders. What I’m talking about here isn’t that different in concept. Diversity uses different criteria but follows the same principles. You’re building a team that works stronger together by sharing strengths to overcome challenges.

Am I saying that every job and role should make accommodations for everyone who’s neurodivergent? No. This is an area where neurodiversity differs from the other diversity categories. Though I’m still learning and may feel otherwise in the future. For example, I don’t think I’d ever be very good in a sales role. But, I can and have used my super powers to partner with and support sales people. Does that mean that someone else who’s neurodivergent wouldn’t be great at sales? Of course not. Leaders must be thoughtful and deliberate in planning and making decisions about diversity. They need to understand how different perspectives can elevate the team and how they might hinder. Saying, “there’s no way a neurodivergent person can do this job,” is managing to the cookie cutter. Be better. After thoughtful planning if you may determine there are certain non-negotiable perspectives needed. Be deliberate and transparent about them. To do otherwise invites failure.

The pandemic has thrown many of my normal routines in flux which has made the last few years rough. In some ways that may have been a good thing as it’s lead to my recent diagnosis. I’ve also found myself in a job that expects me to fit a cookie cutter. I’m learning that no matter how much I may raise the bar through my super powers, the kryptonite won’t allow me to be successful at all that’s expected of the role. We live. We learn. We move on. And so shall I. But I’ve found myself wondering a few things. How many good people have been discarded because they don’t fit “the shape?” Or worse, how many never had the chance to try?

Epilogue
Deciding to publish this article was more difficult than I anticipated. I’ve been processing my initial feelings about my diagnosis. Part of me wants to shout from the roof tops and share every thing I’ve learned in these first weeks. One thing I learned through the diagnosis process is that I’ve become good at hiding my symptoms. There’s that lizard brain part of me that want’s to keep hiding. The lizard whispers to me, “It’ll hurt you if people know. They’ll treat you differently. It won’t change anything so keep it to yourself.” I don’t know if sharing this article will change anything or help anyone. I do know that saying nothing guarantees its own outcome.

Malignant Genius = Divergent Thinking

Over a decade ago when I first created this blog, I was thinking of calling it Evil Genius. I knew I also wanted to register the domain to go along with the blog, and of course Evil Genius was long gone. Evil took me to Malign which tool me to Malignant which is where I landed. I liked the way it sounded, “Malignant Genius.” It also fit into my ethos of the time. I was railing against what I called the Super Hero Culture, which I felt was the antithesis of teamwork and collaboration. I wanted to be a disruptor. I wanted to be Lex Luthor. This may seem trivial now but at the time we were having fierce debates over working methodologies. Waterfall vs Agile. Controlling PMOs vs small autonomous teams. They were the empire. We — were the rebellion.

Looking back it seems silly, but that’s how Malignant Genius was born. And while there’s always been a bit of that disruption at play, there’s been another element as well. Call it otherness or alienation. A world view that comes from outside. The original site tagline (which I disliked), “When you think like a genius, think malignant thoughts,” was about encouraging others to look at the world through a different lens. What I was really saying was that I see the world through a different lens.

Not long ago I received a diagnosis of Level 1 Autism Spectrum Disorder (ASD-1). As I’ve been learning what that means, I’ve decided to re-frame Malignant Genius. I wont claim that picking the name was prophetic but it still fits. To make that fit I’m re-framing Malignant Genius to be inclusive of Divergent Thinking. I’ll still be keeping the element of disruption. But I’ll be using this space to chronicle my journey of self discovery and what it means to be neurodiverse. Sometimes it will be small things, like the fact that I still have trouble saying I’m autistic out loud. Other times it’ll be topics like neurodiversity in the workplace.

I’m sharing this for a few reasons. 1) I believe it will help me to write my observations and have a place to look back to as I progress and learn more. 2) I was diagnosed at the age of 53. While there’s a lot of resources for those diagnosed as children or earlier into adulthood, there are fewer references for those diagnosed later. The mask that got me this far is tight and heavy. Maybe sharing my journey might help, or at least entertain, someone else.